FAQs

  • Lahore: Cash on Delivery(COD), Credit/Debit card on website, Online bank transfer, Nayapay, Sadapay, JazzCash
  • Other cities: Online bank transfer, Credit/Debit card on website, Nayapay, Sadapay, JazzCash

Yes, we offer home deliveries in all cities of Pakistan.

  • For Lahore and other cities, we deliver from our Lahore branch via TCS + offer pickups via Faisal Mover, Daewoo & Asia Cargo.
  • For Islamabad and Rawalpindi, all deliveries are done from our Islamabad branch.

Additionally, you can also find our retail range at various stores in different cities.

In order to ensure no cross contamination takes place in our gluten free products, we at the moment do not offer any returns or exchanges as a safety precaution.

 On the other hand, if you receive something different from what you ordered, damaged products, or their was a mistake on our behalf, we do offer refunds at the customer’s discretion.

  • Same day for Lahore, Islamabad, and Rawalpindi
  • 2 days for other cities. It may take longer due to unforeseen circumstances such as fog and courier delays.
  • For Lahore, Islamabad and Rawalpindi: all items.
  • For other cities; biscuits, essentials such as bread, flours, mithai, snacks, and other dry items. Frozen food and fast food cannot be delivered.

We at Homemade Cuisine prepare all items in dedicated facilities where NO wheat or gluten based ingredient is allowed. Additionally, we have a range of processes in place to guard against cross-contamination such as carefully vetting every ingredient being used, restricting any external object/device usage within premises, and educating employees regularly.

Additionally, we recommend reading our reviews online from celiacs who have trusted us for several years and continue to do so because of the care we put into our products.

You can also view gluten analysis lab test reports of some of our products which are available under the “about-us” menu tab.

Apart from all our products being 100% gluten free, we also offer and have labelled our products for other specialty diets such as:

  • Egg Free
  • Dairy Free
  • Soy Free
  • Nuts Free
  • Corn Free
  • Keto & Diabetic Friendly
  • IBS Diet (Low FODMAP Foods)
  • Renal Diet (for people with kidney disease)
  • Vegetarian & Vegan

Individual product category pages can be found in our website menu. For any further details, you can always contact us directly as well.

We understand that providing gluten free food and other specialty dietary foods require a lot of extra care. This is why, to ensure our quality and processes remain the same, we do not offer any franchises. This helps us make sure every guideline is being strictly followed regarding cross-contamination and other hygiene parameters.

Yes we offer 100% non-GMO products. 

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